NI Services and Support
NI has the services and support to meet your
needs around the globe and through the
application life cycle – from planning
and development through deployment
Local Sales and Technical Support
In offices worldwide, our staff is local to the country, giving you
access to engineers who speak your language. NI delivers industry-
leading technical support through online knowledge bases, our
applications engineers, and access to 14,000 measurement and
automation professionals within NI Developer Exchange forums.
Find immediate answers to your questions at ni.com/support.
We also offer service programs that provide automatic upgrades to
your application development environment and higher levels of
technical support. Visit ni.com/ssp.
and ongoing maintenance. We offer
services and service levels to meet
customer requirements in research,
design, validation, and manufacturing.
Visit ni.com/services.
SERVICE
NEEDS
Training and Certification
NI training is the fastest, most certain route to productivity with our Hardware Services
products. NI training can shorten your learning curve, save NI Factory Installation Services
development time, and reduce maintenance costs over the NI Factory Installation Services (FIS) is the fastest and easiest way to
application life cycle. We schedule instructor-led courses in cities use your PXI or PXI/SCXI combination systems right out of the box.
worldwide, or we can hold a course at your facility. We also offer a Trained NI technicians install the software and hardware and
professional certification program that identifies individuals who configure the system to your specifications. NI extends the standard
have high levels of skill and knowledge on using NI products. warranty by one year on hardware components (controllers, chassis,
Visit ni.com/training.
modules) purchased with FIS. To use FIS, simply configure your
system online with ni.com/pxiadvisor.
Professional Services
Our Professional Services Team is comprised of NI applications Calibration Services
engineers, NI Consulting Services, and a worldwide NI Alliance NI recognizes the need to maintain properly calibrated devices for
Partner Program of more than 600 independent consultants and high-accuracy measurements. We provide manual calibration
integrators. Services range procedures, services to recalibrate your products, and automated
from start-up assistance to calibration software specifically designed for use by metrology
turnkey system integration. laboratories. Visit ni.com/calibration.
Visit ni.com/alliance.
Repair and Extended Warranty
OEM Support
NI provides complete repair services for our products. Express repair
We offer design-in consulting and product integration assistance and advance replacement services are also available. We offer
if you want to use our products for OEM applications. For extended warranties to help you meet project life-cycle requirements.
information about special pricing and services for OEM customers, Visit ni.com/services.
visit ni.com/oem.
ni.com • (800) 433-3488
National Instruments • Tel: (512) 683-0100 • info@ni.com
© 2005 National Instruments Corporation. All rights reserved. CVI, LabVIEW, Measurement Studio, National Instruments Alliance Partner, ni.com, NI-DAQ
and SCXI are trademarks of National Instruments. Other product and company names listed are trademarks or trade names of their respective companies.
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